Plan Management: Bidding Process and Vendor Liaison
Many of Hanratty & Associates consultants have had career-long affiliations with the major insurance companies and health plans that service clients including Blue Cross Blue Shield, Health Partners, Medica, PreferredOne, CCS, etc. and maintain strong relationships with them.
We will serve as your liaison with carriers to ensure your needs are accurately met. You can expect us to work on your behalf from the bidding process through the entire implementation of your plan.
Bidding Process
The bidding process is an important step
in getting you the best and most cost efficient programs for your plan—and
our consultants have the experience and clout to help you. Working on your
behalf Hanratty & Associates
will send requests for proposals to the appropriate carriers and review
them for:
- Coverage format
- Overall liability
- Overall risk
- Access to networks/physicians
- Available discounts
- Operational capabilities related to member services, claims turnaround, claims payment, etc.)
- Costs
Vendor Liaison
While the bidding process is an important
service we provide to you, our long-term commitment to you includes maintaining
clear communication and services with the carrier. The kinds of services
Hanratty & Associates
provides as your liaison include:
- Working with you to determine the best plan design and implementation strategy
- Designing benefits plan
- Negotiating rates with insurance carriers
- Scheduling and conducting enrollment meetings to meet your organization’s needs
- Distributing enrollment materials and member cards
- Ensuring that expectations regarding the carrier are met
- Conducting member satisfaction and evaluation surveys related to benefits program and services
- Handling any billing issues and unresolved claims matters
- Answering any questions your staff and participants may have